Privacy Policy

Introduction

DS Security Solutions ('we,' 'our,' or 'us') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, and communications, including SMS messaging.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with us through our website, service requests, forms, phone calls, or SMS communications. This may include your name, phone number, email address, mailing address, business information, service location details, account or service details, and communication preferences.

How We Use Personal Information

We use collected information to provide security system installation and related services, schedule appointments, send service notifications, respond to inquiries, send billing or account updates, provide customer support, improve our website and services, and communicate with you via SMS when you opt in.

SMS Communications

If you opt in to receive SMS messages from DS Security Solutions, you may receive messages such as appointment reminders, service notifications, account updates, customer support communications, and follow-ups regarding requested services. Messaging frequency may vary and message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or visit www.dssecuritysolutions.org.

How We Share Personal Information

We do not sell or rent your personal information. Information may only be shared with service providers that help us operate our business, when required by law, or when necessary to protect the rights or safety of DS Security Solutions or others. SMS consent is not shared with third parties or affiliates.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and monitor website performance. You may adjust your browser settings to refuse cookies if you prefer.

Your Privacy Rights

You may contact us at any time to request access to your personal information, request corrections, ask questions about our privacy practices, or request removal from communications where applicable.