DescriptionYes! All (newly installed) materials, as well as the labor to install them have a 1-year warranty. 

Some of our products may have a longer manufacturer warranty which does not include labor. Warranty will be determined upon servicing the equipment and determining the cause of the defect. 

ANY equipment previously serviced by someone other than a DS Security Solutions employee is subject to a default of the warranty. text goes here

A monitored alarm system is a security system that includes various devices (such as sensors, cameras, and alarms) designed to detect unauthorized entry, fire, or other emergencies. The key feature of a monitored alarm system is that it is connected to a central monitoring station, which keeps an eye on the system 24/7.

 Here’s how it typically works:

 Alarm Activation: Sensors are triggered by events such as motion detection, door/window openings, glass breakage, or smoke detection.

 Signal Transmission: 

When an alarm is triggered, the system sends a signal to the central monitoring station, often via a telephone line, cellular network, or Internet connection.

 Monitoring Center Response: 

The monitoring station receives the alert and can take immediate action. This often includes verifying the situation (e.g., through video feeds) and contacting emergency services if necessary.

 User Notification: 

In addition to alerting authorities, the monitoring center can also notify the property owner, either via phone call, text, or app notification.

 Aftermath:

In events of false alarms or real emergencies, the monitoring center may log the incident and assist the homeowner in managing the situation.

 Monitored alarm systems offer peace of mind, as they provide immediate professional response to security threats, making them a popular choice for homes and businesses.

No. Our systems use cellular and/or internet communication, so a landline is not required.

When an alarm is triggered, our monitoring center is immediately notified. They will contact you and dispatch emergency services if needed.

Absolutely. Our systems allow you to arm/disarm, view cameras, receive alerts, and manage your system remotely from your smartphone.

We specialize in helping customers transition to better service, improved technology, and more responsive support.